Our values

Our values drive everything we do – everyday.

Personal integrity: honesty, openness, reliability, accountability, confidentiality.

The importance of every individual: Respect, caring for people, treating people as we would want to be treated, equal opportunities, valuing differences and working in a non-discriminatory way with all people, non-judgemental, not exploitative, holistic in our approach.

Outstanding service to people: To honour and empower the people we serve. To create an environment where people can take control of their own lives.  Offering choice wherever possible.

The importance of working together: Being supportive and working as a team. Recognising that we achieve more when working in harmony – both within the organisation and with our partners – than we can achieve by working on our own. Being flexible and creative in responding to needs.

Professional competence: Getting the basics right. To be highly regarded in our field. Maximum delegation. Empowerment and development of all staff. Giving best value. Offering quality services.